Refund Policy for PaperHarborGarden
Last updated: March 25, 2023
Overview
At PaperHarborGarden, located at Pizzeria Roma, Rome, 00184, Italy, we are committed to providing our customers with exceptional service as part of our standard practices. This Refund Policy outlines the circumstances under which a refund may be issued for items purchased through our website paperharborgarden.sbs or over the phone at +39 06 1234 5678. Please read it thoroughly to understand our practices regarding refunds.
Order Cancellation
If you change your mind before your order has been dispatched or prepared, you may cancel your order by contacting us immediately. If the order has not been made, we will cancel it and process a full refund in the original form of payment.
Incorrect or Damaged Orders
If you receive an order that is incorrect or has been damaged in transit, please contact us within 24 hours of receipt with photographic evidence. We will either arrange a new delivery with the correct items or issue a full refund to your original payment method.
Returns and Exchanges
We do not accept returns or exchanges due to the perishable nature of our products. However, if you are dissatisfied with your order, please contact us within 24 hours of receipt, and we will work with you to resolve the issue either through a replacement order or a refund to your original payment method, at our discretion.
Refund Process
All refund requests must be made directly to PaperHarborGarden by contacting us via phone at +39 06 1234 5678 or through our website paperharborgarden.sbs. Refunds will be processed back to the original payment method used at the time of purchase. Please allow a standard processing time of 5-10 business days for the refund to reflect in your account.
Limitations
Refund requests made after 24 hours of order receipt will not be eligible for a refund. Additionally, requests relating to taste preferences or other subjective measures may not be honored, as we cannot guarantee personal taste satisfaction.
Non-Refundable Items
Certain items are non-refundable, including gift cards and promotional items. Any product purchased through a third-party vendor must follow the refund policy of the respective vendor.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at +39 06 1234 5678 or visit us at Pizzeria Roma, Rome, 00184, Italy. Your satisfaction is of utmost importance to PaperHarborGarden, and we are here to assist with any issues you may encounter.
We reserve the right to modify this Refund Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website.